How quickly can you start on my project?

We typically begin new projects within 1–2 weeks of signing. For urgent timelines, we offer a fast-track option — reach out and mention your deadline and we'll do our best to accommodate. Discovery and design can often start even sooner.

Do you work with early-stage startups or only established companies?

Both. We love working with founders at the zero-to-one stage and with scaling businesses that need to level up their digital presence. Our process adapts to your stage — we can move fast and lean, or deep and thorough, depending on what's right for you.

What does the process look like after I submit the contact form?

After you submit, a team member reviews your brief and responds within 2 hours with a tailored reply — not a template. If your project is a good fit, we'll schedule a free 30-minute discovery call to align on scope, timeline, and budget. You'll have a proposal within 48 hours of that call.

Do you offer ongoing maintenance and support?

Yes. All projects include a 30-day post-launch support window at no extra cost. Beyond that, we offer flexible monthly retainers covering updates, performance monitoring, feature additions, and priority support. Most clients stay on retainer.

What is your payment structure?

For fixed-scope projects we use a 40/40/20 split: 40% upfront, 40% at design approval, and 20% on final delivery. For larger or ongoing engagements we structure monthly billing. We accept bank transfer, credit card, and crypto.

Can I see examples of your previous work?

Absolutely. Visit our Projects page for a curated selection of case studies, or mention in your message that you'd like to see work relevant to your industry — we'll share a tailored selection during the discovery call.

Contact Softwork — Web Agency Moga, Punjab